Views and Reviews on the Elements of Good (Online) Courses

online learnerThe second half of the 2019-2020 school year was abnormal. It's hard to imagine a grade level where teaching and learning will return to what it was a year ago. The most obvious change has been around using online learning. This summer there have been many stories about schools K-20 making plans for this fall. Some of them announced that they will be primarily online. It's a hedge bet that the situation with COVID-19 will be improved and that there will be some classroom face time.

The three approaches schools have considered are 1) start the fall semester fully online  2) go back to "normal" physical classrooms with social distancing, masks and disinfecting 3) some hybrid of those two approaches.  

But schools also need to consider the "reviews" that are being made formally and informally about the online learning that happened in March through June 2020. Those reviews are coming formally by journalists and educators and informally by students and the parents of K-12 students.

K-12 parents have found themselves spending more time working with their children on schoolwork. That might make them appreciate how hard teachers work - or they might decide that online education is a waste of time. When you hear non-educators talk about the qualities of a good online course, they are often talking about the qualities of any good course.

College students' parents don't usually figure into the equation, but now I'm hearing parents say that they are reluctant to have their child go into a classroom and unwilling to pay $25-50,000 for an online curriculum. When parents are paying for school directly (rather than through taxes), they are more likely to feel they should have some control on how their money is being used.

Those qualities mentioned include:

  • The course is engaging and challenging.
  • It invites students to participate, motivates them to contribute and captures their interest and attention.
  • Open educational resources are prioritized over expensive textbooks
  • It is interactive - teacher to students and also student to student.
  • It is not just an information dump, but it does provide meaningful readings, lecture videos, and resources.
  • Students receive personalized feedback, support and guidance.
  • Students feel they are part of a learning community. 
  • It involves students in “doing” — not just watching, reading and writing papers.
  • And finally, this high-level combination of qualities - a course is informed by issues of equity and justice and takes into account social, political and cultural issues, including students’ backgrounds and socioeconomic circumstances.

Looking at that list nothing jumps out as being ONLINE. If you do break out the responses teachers, students and parents gave that are online-specific, they fall under two categories: the availability of the technology; the preparation to use the technology.

The Chronicle did an article titled "In Their Own Words: Here’s What Professors, Chairs, and Deans Learned From Remote Courses This Spring." They looked for words that were most often used in the responses to their survey. One keyword they found in their responses was "flexible." Here are 3 of those responses:

“Be extremely flexible. Don’t expect complete guidance from the administrators; make your best guess as to what is going to be. Most importantly: By adopting many online-learning concepts and best practices in advance, I was prepared to go online at a moment’s notice. This helped immensely.

“Flexibility was key in the transition. I chose to be more lenient with students than I am in a traditional classroom. If we stay online I will once again become more rigid, but I feel this semester was exceptional for everyone, and it was critical to be understanding.”

“You have to be willing to learn to teach virtually and have compassion and empathy with your students. Learn to be flexible and challenge your teaching skills. Covid-19 has changed how we will teach in the future.”

They also found - unsurprisingly - that faculty need a lot more support to teach online than expected.

“Many faculty have resisted true development in pedagogy, but that’s unavoidable now.”

“As a faculty, we should have been more proficient in distance education before the move to online. This was a wake-up call for all of our faculty that we did not make this a priority.”

“Some faculty were really unprepared to work with technology."

“I was very impressed that our faculty who already teach online were willing to step up and help their colleagues who were unfamiliar with this modality.”

 

Converged Learning

Multi-modal courses that combine online and on-ground (classroom-based, face-to-face) students have been around for more than a decade under a variety of names. Hybrid, hybrid-flexible, HyFlex, blended are all terms used for course designs that allow for some flexibility. 

Most campuses now offer online and on-ground sections of some courses. Some schools offer a hybrid course section that meets on both modes. At New Jersey Institute of Technology (NJIT) their approach has been called "converged learning." Particularly in this time of closed campuses and pandemic response, the transition to fully remote learning has been uneven on many campuses. At NJIT and many other campuses K-20 they are both preparing to welcome students back to campus in the fall and also planning for the possibility of a limited return or remaining fully online.

The goal is to deliver high-quality education in an environment safe for all members of the community. Technology-enhanced learning definitely is part of any of the possible scenarios campuses will find themselves in for the fall 2020 semester and possibly in the years that follow.

I started working at NJIT in 2000 and the university already had almost two decades of experience before the online wave of the 21st century had fully formed. NJIT created the virtual classroom in the 1980s and moved like many other colleges through the correspondence model to instructional television to content on VHS, CDs and DVDs.In 2013, converged learning became their educational model in an attempt to break down the distinction between face-to-face and remote learning.

In true converged learning, students attend the same class at the same time either in person or virtually. It allows faculty to see, interact with, and work synchronously with all students "attending class." Ideally, students have the same educational experience regardless of their physical location. Unlike registering for a course labeled as online, on-ground or hybrid, students can make that choice for any class session.

NJIT did not abandon its more traditional online learning initiatives which can accommodate students at different times and distant locations. New Jersey has been hit very hard by the pandemic and though the situation has improved and we hope to see further improvement throughout the summer, the number of students physically classrooms this fall could be reduced. The converged learning model allows students (perhaps especially those with preexisting conditions or concerns about in-person attendance) to choose when to be in a classroom and when to attend class remotely.

There has long been concern about how the academic standards will be consistent in online versus on-ground versions of a course. Converged courses have course content and learning outcomes that are independent of delivery
mode. Registration is the same way whether they want to attend by coming to the classroom, logging into the class from their dorms or nearby apartments, or joining the class from another city, state or country. Admission, registration procedures, and costs are the same regardless of the location from which they attend the class. Those in the classroom
experience the delivery of the course content as they would in a traditional class — except they are joined via synchronous streaming by other students who are taking the course from a distance, anywhere in the world.

This approach does require additional resources - from video in the classroom to teaching assistants. For example, at NJIT offline digital learning include Computer Assisted Design technology in programs of the College of Architecture and Design, Adaptive Learning software in mathematics, chemistry, and other areas. The university has needed to move further than before into the computer scoring of essays and other written forms, the automated grading of exams, and the asynchronous class management in all classes. (NJIT had been using Moodle earlier as its LMS and has now moved to Canvas.) 

cover
   download free pdf of book

This convergence of the physical campus and the virtual campus seems to be - particularly at this unusual time - to be a logical consequence of the technological transformation in higher education.

Hybrid-flexible course designs have been used successfully for more than a decade at many higher education institutions around the world with a wide variety of courses. Some schools call this “HyFlex,” The initial impetus for developing a Hybrid-Flexible approach is often a need to serve both online and on-ground students with a limited set of resources (time, faculty, space).

It is far better when the multi-modal delivery solution gives students the opportunity to choose which mode to participate in from session to session. Students then do create their own unique hybrid experience.

The free book noted here and materials online at NJIT and other campuses will give you a sense of how these flexible designs are evolving.

The change in pedagogy required of faculty in converged learning is a whole other topic to be explored and certainly builds upon what has been learned in the past decades of online learning and from the more recent use of MOOCs.

Should the Class Lecture Be Saved?

lecture hall
Photo: PxHere

Last semester in the Chronicle of Higher Education there was an article that asked, "Can The Lecture Be Saved?" This semester in the midst of shuttered campuses there has been far fewer traditional lectures. By "traditional" I mean the long ones you might have sat through in a 90-minute class or the dreaded 3-hour graduate class.

In general, I think lecture times have decreased in the past 20 years. Building online courses during those years, I have always strongly encouraged faculty to chunk their traditional lectures into shorter mini-lectures. Student attention spans have decreased, perhaps partially because they are used to videos online from YouTube stars to Khan Academy being 20 minutes or less.

Faculty have also been told that lecturing is bad. Educators have gone through "flipping the classroom" and “active learning” and have been told that they should not be the "sage on the stage" but rather the "guide on the side." Still, a lecture can transmit the knowledge level that even Bloom knew was necessary for learning. He believed that knowledge “involves the recall of specifics and universals, the recall of methods and processes, or the recall of a pattern, structure, or setting.” A lecture is one way to deliver that.

That Chronicle article says that faculty should not feel guilty about doing some lecturing., but the secret is to make it interactive. Part of that means that instructors break up their lectures with other activities that reinforce what students learn through the lecture, and also encourage them to apply it. A term used is "interactive lecturing."

In my discussions the past two months with teachers in high schools and colleges, the sense I get is that their online classes are very much not lecture-based. When they do present content via video (and for some just audio) it is shorter than a "lecture" and less formal. 

The article focuses on how Claire Major, a professor of higher education administration at the University of Alabama, arrived at her own teaching style. Some of what she recommends is on this interactive lecturing quick reference chart (pdf).

The structure she tries to use for each class is a good, simple instructional design to consider online or in a physical classroom.

She includes "bookends" to begin and end class. I liked using a 5-minute writing task at the very start of class (sometimes as students entered the room). I learned this many years ago as the "anticipatory set" of the lesson. It might be a question to gauge their knowledge of one of the session's topics or it could be to be at Bloom's comprehension level by asking them to explain, summarize, paraphrase, illustrate to any other action to show that they can comprehend or interpret information based on prior learning.

Major's "overlays" are used to encourage students to pay attention during the lecture portion of the class. Like her, I sometimes used cloze activities (AKA guided notes) that could be completed by listening to the lecture. I knew them from my K12 teaching and brought them to a number of college teachers as a way to check comprehension as a self-check for students or for me to check their comprehension.

Similarly, her "interleaves" are activities during class to help students apply what they just learned. The "think-pair-share" exercise is hardly new to most teachers. Hands-on activities and group work easier in a physical classroom than online. But online you need to structure activities to be completed by students before allowing them to continue with a lesson. Most learning management systems and some screen capture and video programs have tools to include checks for comprehension points in a lesson.

Should the lecture be saved? Yes, saved for when necessary, and redefined.  

 

The Post-Pandemic Campus

empty classroomAn article in The Chronicle of Higher Education (unfortunately, "premium" for subscribers even in these pandemic days) is called "How Should Colleges Prepare for a Post-Pandemic World?" by Brian Rosenberg. His general advice is to "anticipate and plan for change rather than merely hope that it will not arrive." Change has arrived.

This article may be for higher education but almost all of these thoughts apply to K12 schools too.

Here are my highlighted excerpts with some commentary:

  • College is staggeringly expensive. Students and their families are going to be hard hit. Plus, colleges that have lost enormous sums of money will be attempting to recap but from families that have lost income and savings: Most colleges will need to provide more financial aid and possibly fewer services with fewer people.
  • When the lockdown is over there will still be a period of voluntary separation. With no vaccine, many people are still going to be hesitant to travel, return to campus, interact in groups in classrooms and labs. I suspect there will be more gap years than in the past.
  • Distance learning was forced upon us. Some of it was fine. It had been fine in many courses before all this. Some of it was lacking. It was done in a panic without much time to prepare and with faculty and students were not ready for it and never wanted to be online before. Schools need to really evaluate what worked, what didn't work and what they will change next time this kind of longterm disruption occurs. And it will.
    What courses and subjects can use the online model to be less expensive but still highly effective? Of course, most schools still charge the same for an online course as a face-to-face one, so there is no savings for students.  way to teach. Can a hybrid model of in-person+online lower cost? These are not new questions to ask, but too many schools have still never addressed them - and the answers may be different in 20121 than they were in 2019. 
  • Is distance learning "good enough" in a world of sharply diminished resources? The author suspects that for many students and families the answer will be yes. I agree.
  • So, how should schools prepare for the post-pandemic world? It is better to anticipate and plan for change than merely to hope that it will not arrive. One change might be rethinking the traditional academic calendar - "which is almost unique in its inefficiency."  The author suggests the "simplest way to lower the cost of college" but it is not the easiest way - eliminate the long breaks and make it easier for students to graduate in three years.