Views and Reviews on the Elements of Good (Online) Courses

online learnerThe second half of the 2019-2020 school year was abnormal. It's hard to imagine a grade level where teaching and learning will return to what it was a year ago. The most obvious change has been around using online learning. This summer there have been many stories about schools K-20 making plans for this fall. Some of them announced that they will be primarily online. It's a hedge bet that the situation with COVID-19 will be improved and that there will be some classroom face time.

The three approaches schools have considered are 1) start the fall semester fully online  2) go back to "normal" physical classrooms with social distancing, masks and disinfecting 3) some hybrid of those two approaches.  

But schools also need to consider the "reviews" that are being made formally and informally about the online learning that happened in March through June 2020. Those reviews are coming formally by journalists and educators and informally by students and the parents of K-12 students.

K-12 parents have found themselves spending more time working with their children on schoolwork. That might make them appreciate how hard teachers work - or they might decide that online education is a waste of time. When you hear non-educators talk about the qualities of a good online course, they are often talking about the qualities of any good course.

College students' parents don't usually figure into the equation, but now I'm hearing parents say that they are reluctant to have their child go into a classroom and unwilling to pay $25-50,000 for an online curriculum. When parents are paying for school directly (rather than through taxes), they are more likely to feel they should have some control on how their money is being used.

Those qualities mentioned include:

  • The course is engaging and challenging.
  • It invites students to participate, motivates them to contribute and captures their interest and attention.
  • Open educational resources are prioritized over expensive textbooks
  • It is interactive - teacher to students and also student to student.
  • It is not just an information dump, but it does provide meaningful readings, lecture videos, and resources.
  • Students receive personalized feedback, support and guidance.
  • Students feel they are part of a learning community. 
  • It involves students in “doing” — not just watching, reading and writing papers.
  • And finally, this high-level combination of qualities - a course is informed by issues of equity and justice and takes into account social, political and cultural issues, including students’ backgrounds and socioeconomic circumstances.

Looking at that list nothing jumps out as being ONLINE. If you do break out the responses teachers, students and parents gave that are online-specific, they fall under two categories: the availability of the technology; the preparation to use the technology.

The Chronicle did an article titled "In Their Own Words: Here’s What Professors, Chairs, and Deans Learned From Remote Courses This Spring." They looked for words that were most often used in the responses to their survey. One keyword they found in their responses was "flexible." Here are 3 of those responses:

“Be extremely flexible. Don’t expect complete guidance from the administrators; make your best guess as to what is going to be. Most importantly: By adopting many online-learning concepts and best practices in advance, I was prepared to go online at a moment’s notice. This helped immensely.

“Flexibility was key in the transition. I chose to be more lenient with students than I am in a traditional classroom. If we stay online I will once again become more rigid, but I feel this semester was exceptional for everyone, and it was critical to be understanding.”

“You have to be willing to learn to teach virtually and have compassion and empathy with your students. Learn to be flexible and challenge your teaching skills. Covid-19 has changed how we will teach in the future.”

They also found - unsurprisingly - that faculty need a lot more support to teach online than expected.

“Many faculty have resisted true development in pedagogy, but that’s unavoidable now.”

“As a faculty, we should have been more proficient in distance education before the move to online. This was a wake-up call for all of our faculty that we did not make this a priority.”

“Some faculty were really unprepared to work with technology."

“I was very impressed that our faculty who already teach online were willing to step up and help their colleagues who were unfamiliar with this modality.”

 

Checklist for That Video Conference

video conf screenIt seems almost all of us have been involved in more video conferences the past five months because of the pandemic. Offices and classrooms are closed and a lot of paid work is being done. The learning and workspaces have definitely moved online for many of us. But there are also teleconferences with friends and family that are purely social. I have used Zoom, Google Meet, Webex, Slack and Microsoft Teams for formal presentations, courses, social calls and team meetings.

We are also seeing newscasters and celebrities broadcasting from home with surprisingly varied results and quality. I am no longer surprised to see a well-known person who has the resources and motivation to look good on screen look really bad. There are some basic video tech tips that everyone should follow, but before I get to those I want to list some non-tech items that fall under the heading of being prepared.

  1. Prep your desktop. Do you need notes or a way to take notes? If you use papers or another device make sure they are off-camera and won't block the camera or your microphone.
  2. If you're using a phone or tablet, put it horizontally so that you get a full video frame. Have you ever watched a movie or TV show that was in a vertical format? Of course not - think movie screens.
  3. Hang a "Do not disturb" sign on your office door or at least warn people that you're going to be on air and to give you some privacy. Mute other phones nearby. I've been on several calls where someone's other phone rings or the cell phone rings while they're on their laptop.
  4. How you dress depends on the formality of the conference but avoid pinstripes and checks, which can create distracting moiré patterns on camera, and try not to wear bright white or deep black clothing, because many webcams have automatic exposure settings and will adjust to the brightness or darkness of those colors. 
  5. When you position your camera, try to have it at your eye-level. You might be able to adjust the chair you use for that. You should be sitting straight up not slouched back on a couch. Low and high angles are unflattering. Leave those for horror films. Pros and semi-pros use a tripod to hold their camera or phone and you can get those relatively inexpensively, but there are also less expensive tablet and phone stands.
  6. On the more tech side of preparedness, I would say lighting is at the top of the list. Bad lighting can ruin a video. Most people don't have a studio lighting kit to work with or knowledge of three-point lighting schemes, so here are simple things to do. Do have the main light source behind the camera and pointed at you. That's true when using a sunny window or any kind of lamp. Do not have the light behind you or you might be a silhouette. A single bright light on one side of you might make for a dramatic photograph but not a good video. The light, like the camera, is best at eye level because higher or lower create unflattering shadows on your eyes, nose and chin. Again, leave that to the horror films. I sometimes use a sheet of white poster board to bounce the light on my face for a softer look. You might also point a bright lamp at a plain wall or ceiling to get softer light. If you have a smaller desk lamp around that you can point in different directions (such as a gooseneck one), that can work pretty well. If there are shadows on your face and you're using natural sunlight as your main source you can add the artificial light source to fill in the shadows. If you wear eyeglasses, try to avoid glare and reflections on them. You may have to adjust the angle of the light.
  7. It's a video meeting but being heard clearly is actually more important most of the time. There are people who connect by phone without video sometimes so all that have is your audio. Being in a quiet room. Try to avoid echo which shows up in empty rooms, halls and bathrooms (Yes, I know you sound great singing in the shower but...) Many people just use the microphone built into their laptop, phone or tablet which can be fine if you're close enough to it. If being close enough means you end up with a giant closeup of your face on the video then the microphone is an issue. Many people buy a special headset of higher-quality but also try out the earbuds that came with your phone (the optional wireless ones are great)
  8. Position yourself a distance from the camera that gives viewers a head and shoulders shot. Further back is better than too close. (Do consider that microphone though) When talking, look at the camera rather than at the screen of that iPad or laptop so that there is eye contact.
  9. People get concerned about the background in their video and may choose a location based on that rather than on the more important lighting considerations. Zoom and other apps actually allow you to put in a fake background. Newscasters might use a fake studio set and friends might put themselves on a beach or on the Moon. I'm not a fan of that and sometimes doing that causes odd halo effects that are very distracting. My suggestion is to avoid extremes. A blank white wall is not flattering but either is a busy background of shelves filled with clutter. I know that many academics and writers like to use bookshelves as their setting. 
  10. You should practice with the setup and application you are using. All of the applications have websites with help on how to test your video (such as this one from Zoom). You should be aware of what tools are available and how to use them well before you go on air. Too many people don't know very basic things such as how to mute/unmute, change their ID on the screen, ask a question, use the chat function, etc. Practice may not make perfect but it certainly will make better. There are also many videos on YouTube with tips about the tech side of things and for specific applications. Some application help videos are even specific to certain users. The two screenshots shown here are from a Zoom training video that is for educators. Educators will want to use some of the more advanced tools in the apps, such as screen sharing, breakout rooms, whiteboards, etc. 
  11. Finally, you want to look your best whether this is a job interview or saying hello to your granddaughter. The pros use makeup so that they look good under the bright lights, but for most of us, your ordinary makeup, groomed hair and a video-safe shirt or blouse is enough. If there is some shine on your face from the lighting a simple wipe with a soft cloth might be enough.

Zoom session

The Fall 2020 Gap Semester

mind the gapThe "gap year" has been around for more than a half century. Gap years first became common in the 1960s with the young, baby boom generation and a gap year industry developed to help students find what they would do in that year.

A gap year, also known as a sabbatical year, is typically a year-long break before or after college/university. It's not just a year off vacation and students engage in various educational and developmental activities.

A gap semester is not a new thing this year, but it has gotten more attention lately due to the pandemic. This is a shortened form of a gap year and would normally cover about 4 months. Due to the uncertainties about COVID-19 outbreaks and about how classes will look on and off-campus this fall, more students - particularly freshmen - are considering it. From what I'm hearing, many parents are also considering it rather than paying on-campus tuition for an online or hybrid version. It makes financial sense since the average U.S. yearly cost of college is about for a public college and $48,510 for private schools. 

What is typically done during a gap year or semester? Some students use the year to research and find a program or school. The semester gap seems to be popular for students who have changed schools, courses, or majors and need to fill time before the next semester starts. Working at a job related to a course of study, internships, travel and cultural exchange, language learning, and volunteering are all possibilities. Students might take remedial or advanced courses at another school or online (MOOCs included). There are students who take a gap in order to play sports before officially playing them in college.

You can find studies that show that students who take a gap year perform better academically than those who do not, but parents are often concerned that their children will never start their education after the gap ends.

Unfortunately, right now many of those typical gap activities, such as travel, internships and even volunteer possibilities have also been limited or curtailed because of the pandemic. What are the options for a 2020-2021 gap year as of the summer of 2020? Limited.

I haven't seen any definitive statistics on how many students are taking a gap semester or year yet, but I know there is great interest and concern from colleges.

Learning, Working and Podcasting Spaces

microphone
Image by Daniel Friesenecker from Pixabay

I recently changed one of my categories here, "Learning Spaces," to "Learning & Working Spaces" because I'm seeing greater overlap in those two places. We know learning has always been occurring outside of traditional spaces, such as classrooms, but it is more formalized now than ever before.

Spring 2020 certainly moved a lot of learning online from pandemic necessity. But other learning spaces have emerged in recent decades.

Co-working spaces are formal places for people needing office space but not wanting an office full-time. WeWork is one of the better-known commercial spaces. Colleges are opening virtual campuses, micro-campuses, but informal work and learning is happening in Panera Bread stores, Starbucks, and many local cafes and coffee shops.

I saw recently that Staples stores have been giving some of its retail space over to podcast recording booths. They partnered with Spreaker for recording spaces in six Staples stores in the Boston area. These booths are part of a new Staples Connect model, in which the retail stores offer coworking and community event spaces. The soundproof Staples Connect Podcast Studios are being developed in partnership with iHeartRadio. They provide professional equipment (RODECaster Pro control board, RODE microphones and SHURE headphones) and space for up to four people.

I don't know if most people would consider podcasts as a learning space but a lot of informal and some formal learning is happening through podcasts. 

When I started podcasting at NJIT back in 2006, our initial audience was prospective students and we were clearly doing marketing. But that potential audience quickly grew when we saw that downloads were coming from a more general audience that was interested in research from the university.

In 2007, NJIT became part of the original sixteen colleges to launch Apple's iTunes U. That's when we started thinking about podcasts as a learning space. (The term "coursecasting" was briefly being used by some schools.) 

Apple has changed how it offers podcasts but iTunes U still exists and as they state "iTunes U provides everything an instructor needs to bring the classroom together on iPad—build lessons with apps and your own materials, collect and grade assignments, start class discussions or talk with students to answer questions and provide feedback."

bookMy virtual friend, Kristen Meinzer, recently published So You Want to Start a Podcast, a very comprehensive how-to guide to getting started. There's a lot more to starting a podcast than buying a good microphone and installing some software. Though those things are necessary, having great equipment is hardly at the top of the list of reasons why podcasts succeed.

Kristen knows podcasting having been a commentator, producer, and former director of nonfiction programming for Slate’s sister company, Panoply. She has also hosted several successful podcasts, reaching millions of listeners and continue to create shows.

Is she an educator? Not in the formal sense of a teacher or professor, but you can certainly learn from the programs - and be entertained, which is a combination that some educators have not mastered. 

I would include podcasting as a learning and working space that should be considered by individuals, businesses and schools.