How We Work

wework
WeWork space or studying in the campus cafe? Maybe it is both.   Photo: Wikimedia

I have been in WeWork spaces in New York City and Washington, D.C. because I knew people who were using these coworking spaces. I didn't have any conversations about education there. It was all about work.

But the WeWork people have been having conversations about education. They acquired Flatiron School (a coding bootcamp) and MissionU, which was a one-year college alternative. They formed a partnership with 2U, which is an online program management company.

MissionU has been shut down by WeWork, and they plan to start a network of K-12 schools called WeGrow. I imagine that all these parts will be used together. For example, 2U students can use WeWork’s office space as study spaces.

This is not traditional schooling and Michael Horn, writing in Forbes, thinks that it points to the future of online learning in higher education.

He says that the future is "in bricks, not just clicks." He means that he views traditional colleges as going through a hybrid phase. In this current phase, they are using online learning to sustain their current business model. Students don't save money or time. But they could.

One way Horn thinks online learning might be able to improve would be to give it a physical component. Yes, this is a blended-learning option. Well, that is hardly a new idea. Proponents of blended (or hybrid) learning have always promoted the format's ability to allow online students to connect with other students in-person to create community and a learning network. Where it is that "we learn" is changing, as are our ideas about what a learning space looks like. That space looks less like a "classroom" every year.

Facebook Cloning

cloning

So, a real friend on Facebook messages you to say " I got another friend request from you yesterday which I ignored so you may want to check your account.”  What's going on? Should you "hold your finger down and forward the message?" 

I'm reading many articles that say these kinds of messages are a scam. And other articles that say they are real. Both are true. I received messages from a cloned account of a friend. It didn't say to forward it, but it did try to get me to take the bait on a money scam.

Facebook cloning is when scammers create a fake Facebook profile by using images and other information stolen from a legitimate user’s real Facebook profile. That cloned account looks very much like the genuine profile because it uses photos and information that the victim has made “public.”  Using that cloned fake profile, friend requests are sent to people on the real accounts friends list.

Why would you accept a second friend request? Maybe you don't remember ever friending this person. I accepted one because the person who was cloned was someone who very rarely used Facebook, so I assumed she was new. Maybe you thought you had "unfriended" that person by mistake or on purpose and now wanted to reconnect. Maybe you have so many Facebook friends that you can't keep track. Maybe you want friends so badly that you just accept any requests.

What warned me was that I was the only friend listed on this cloned account. I reported the account to Facebook and warned the real person. The fake was taken down.

Facebook itself is not doing this, so don't blame them this time, though they need to put some further privacy policies in place. The cloning is being done by people with bad intentions. In many cases they are trying to lure people into scams offering the chance to "win" large sums of money. The one that I was offered said that my "friend" had gotten $500,000 from the government and my name was on "the list" to also get money. Other people have gotten messages that claim the victim has been stranded in a foreign country and needs a short-term loan to get out of trouble. 

The scams are not new. These scams went from snail mail and phone calls to email and now social media.

Some of the warnings you're seeing now are false. It has become a meme. Some warnings are legitimate. Either way, it is a good idea to protect your identity on and off the Internet.

This article on "How To Protect Your Facebook Account From Cloning" has some good general privacy hygiene for Facebook. 

Hide Your Friends List - You have that ability, so use it. Yes, I like being able to see the friends of my friends (who may be potential friends for me) but that is your choice.
friends listRun A “Privacy Checkup” by clicking the “Lock” icon at the top right of your Facebook profile. You should probably set them to “Friends” or “Only Me” rather than “Public”:

Facebook also allows you to view your profile as the “Public” sees it. That public includes all the scammers. Your photos would be the way the way a cloner would start making the fake version of you.

If you discover that your Facebook account has actually been cloned, report the fake account to Facebook and, yes, then warn friends not to accept any friend requests that look like they came from you.

Designing Instruction

In my unretirement, I am back into the world of instructional design this semester. During my first phase working in this area, I was the manager of a department of instructional design, but as the years passed and I moved on I became a designer independently.

For the next year, I will be designing the initial courses that will launch the Virtual campus at the County College of Morris in New Jersey. This is a virtual designer position. I will do almost all my work virtually.

The Instructional Designer (ID) is a fairly new job title that existed in some form in corporate training setting before moving into education. Of course, teachers at all levels have been "designing" their instruction forever. But the instructional designer position really came to the forefront with technology-enhanced teaching and learning and the growth of distance and then online courses.

I often point out that instructional technology is "the other IT" - an abbreviation that is generally meant to mean "information technology." In my world of IT, the "instructional" takes precedence over the "technology." Perhaps, it should abbreviated as It?

If you look at any job postings for IDs, you will find a wide variety of responsibilities and desired skills. I compiled a list back when I was interviewing people for those positions and was surprised to find the number of items on it.

  1. Collaborates with faculty and other subject matter experts to apply current instructional design theories, practice, and methods to learning activities and course content in alignment with learning outcomes.
  2. Provides instructional design or curriculum development training and support to academic units and
  3. whose work is not limited to online and hybrid courses and programs
  4. Addresses accessibility concerns
  5. Develops course templates
  6. Structures learning activities
  7. Creates or assist other sin creating visual resources and interactive elements
  8. Works with faculty to assess and improve the quality of hybrid and online courses using standards such as Quality Matters.
  9. May write or edit copy, instructional text, and audio/video scripts for courses 
  10. Identifies opportunities for adoption of open education resources OER
  11. Provides additional help to faculty with a learning management system (Canvas, Moodle, Blackboard etc.)
  12. Develops and facilitates individual and cohort-based training and orientation programs
  13. Stays current with expertise in the field by reading appropriate professional journals and trade publications, and
  14. Attends and presents at professional conferences, workshops and meetings
  15. May serve on library, university, and regional or national committees and project teams
  16. Coordinates activities related to orientation and onboarding in-depth/comprehensive pedagogical and instructional technology support of new full and part time instructors.
  17. Consults with faculty on approaches to learning and instruction and helps them to develop materials such as assignment instructions, rubrics, etc.
  18. Provides models, templates, and frameworks that faculty can use to structure course related projects, assignments, and activities.
  19. Manages the design and development of curriculum and courses according to project timelines.
  20. Assists faculty to identify and evaluate instructional software
  21. Support relevant emergent initiatives (such as Digital Humanities, Makerspaces)
  22. Research and test new technologies that support teaching and learning and solve specific problems

What kind of resume items would I expect to see for a good ID candidate? That varies a lot more than the above responsibilities list. I know lots of colleges that have one ID on staff, and larger schools with a department with six or more people. I also see some crossover at some schools with the position of Instructional Technologist. Personally, I see those two positions as very different, but not all schools agree - often it's an issue of available money and salary lines.

I would like to see:

  • A minimum of two years of experience in an instructional design, faculty development, or project management position related to teaching with technology in a college or university setting.
  • Demonstrated experience (meaning you can show me samples for all the "experience" items here) designing templates for online courses in collaboration with department, program, and/or institutional faculty and staff
  • A clear understanding of the learning theories, principles, and strategies that support best practices in online and technology-enhanced teaching, such as Universal Design for Learning. 
  • Experience with at least one learning management system - hopefully, the one being used at the school.
  • Experience designing and facilitating workshops and trainings for instructors
  • Clear understanding of policies concerning accessibility, privacy, information security, and academic integrity
  • Excellent interpersonal and communication skills and the ability to work as a contributing and collegial member of a team, and to communicate proactively within the team environment.
     

I would prefer to see some of these items on a resume.

  • Project management skills
  • An advanced degree in a discipline such as Instructional Design, Learning Technologies, Curriculum and Instruction, Adult Learning, or a related field
  • Teaching experience in a college or university setting
  • A record of professional or scholarly contributions to instructional design or faculty development, evidenced through either publications or participation in professional organizations
  • Basic graphic design skills
  • Experience with creating innovative assessments (e.g. performance based, game based, media based).

The 5 Minute University

How long have teachers been hearing about the shortening attention spans of students? I'm sure teachers in the 1950s were hearing about that in relation to increased TV viewing. The rise of cable TV and then video recording took that up a few notches. And then came the Internet. And now it is smartphones.  All of out attention spans have shortened as the option of things to engage with have increased.

When I first starting designing and teaching online courses around 2000, recorded lectures (mostly on VHS tapes) were the standard 90-minute lecture in length. Some were less than that, but we started hearing that research showed they should be less than 20 minutes and even better at under 10 minutes. That did not go over well with most faculty i worked with on instructional design.

While I was not surprised to read about the idea of the 5 Minute University (5MU) project, I am sure that many faculty in higher ed would still scoff at it. This project is aimed the other way - at the instructors. 

It is instructor professional development and intended as an approach for K-12 through higher education. Faculty are as pressed for time as their students and keeping up with the literature or attending an hour or a day at faculty development workshops isn't always practical.

Do they have 5 minutes?

It is compared to movie trailers, giving you enough details to know what the basic premise is but hopefully leaving you wanting more information.

For this project, faculty co-investigators developed 5MU videos about topics related to teaching, learning, and general faculty life. Each presents one topic with a general overview, enough information to get started, and a handout to continue individual development. 

This project started as a collaboration between the schools or colleges of pharmacy, health sciences, and medicine at the University of North Carolina at Chapel Hill, Northeastern University, the University of Arkansas Medical System, Palm Beach Atlantic University and Pacific University. Their initial target audience was pharmacy and health profession educators, but it would work as well for any field.

Actually, there is no reason why the concept could not also be used in producing 5-minute videos for students as a way to introduce topics. perhaps in an online course, they could introduce the chapter or topic for the week.

This also reminds me of the print introductions offered by EDUCAUSE as "7 Things You Should Know About" which are quick reads on emerging technologies and practices that include potential implications and opportuntities in education.

Here is what one of the 5MU videos looks like.

Here is a page with additional videos and content.

 

The AI of Job Search

"Human-centered design paired with human-centric AI is key to the future of work," says Sara Ortloff Khoury, Director of UX Design at Google Together. That is a group that considers the "critical user journeys of what people do every day." That often means looking at tasks that humans don’t want to do, but automation can do. That might mean that an invite in your email is added to your calendar automatically or a contact you email frequently is moved up in priority, and now it also has to do with looking for a job or looking for a new employee.

As part of "designing the future of work," Khoury's team developed 3 foundational human-centered design AI-for-enterprise principles. The principles are:
1. enhance what people can achieve at work
2. anticipate what people need at work
3. reduce bias and increase opportunities

I keep reading predictions by technologists and educators that say things like that by 2030 one-third of jobs will require skills that aren’t common or even don’t exist today.

What the Google folks did in search was put job search directly on Google Search. That means that a search will produce up-to-date job descriptions as well as information about companies, salaries, commute-times, and more. I tested that by simply searching on jobs blogger and it resulted in 100 jobs with the ones nearest me at the top.

They have also made Cloud Talent Solution, which offers plug-and-play access to Google’s AI and search capabilities for large companies to find talent.  (They report that job boards like CareerBuilder, and employers like Johnson and Johnson already use it.).

They also launched about a year ago Hire, which is a recruiting app that integrates with G Suite and is suited to small and medium-sized businesses.