"Human-centered design paired with human-centric AI is key to the future of work," says Sara Ortloff Khoury, Director of UX Design at Google Together. That is a group that considers the "critical user journeys of what people do every day." That often means looking at tasks that humans don’t want to do, but automation can do. That might mean that an invite in your email is added to your calendar automatically or a contact you email frequently is moved up in priority, and now it also has to do with looking for a job or looking for a new employee.
As part of "designing the future of work," Khoury's team developed 3 foundational human-centered design AI-for-enterprise principles. The principles are:
1. enhance what people can achieve at work
2. anticipate what people need at work
3. reduce bias and increase opportunities
I keep reading predictions by technologists and educators that say things like that by 2030 one-third of jobs will require skills that aren’t common or even don’t exist today.
What the Google folks did in search was put job search directly on Google Search. That means that a search will produce up-to-date job descriptions as well as information about companies, salaries, commute-times, and more. I tested that by simply searching on jobs blogger and it resulted in 100 jobs with the ones nearest me at the top.
They have also made Cloud Talent Solution, which offers plug-and-play access to Google’s AI and search capabilities for large companies to find talent. (They report that job boards like CareerBuilder, and employers like Johnson and Johnson already use it.).
They also launched about a year ago Hire, which is a recruiting app that integrates with G Suite and is suited to small and medium-sized businesses.